Welcome to the Vedamrit™ FAQ page. Here you'll find answers to the most common questions about our products, shipping, orders, and policies.
1. What is a Vijaysar Wood Glass?
A Vijaysar Wood Glass is a handcrafted wooden glass made from authentic Vijaysar (Indian Kino) wood, traditionally used in Ayurvedic practices. It is designed to infuse water naturally as part of a daily wellness routine.
2. How do I use the Vijaysar Wood Glass?
- Fill the glass with drinking water before bedtime.
- Leave the water in the glass for 8–10 hours.
- Drink the infused water on an empty stomach the next morning.
- Rinse the glass with clean water after use.
3. How long can I use one glass?
With proper care, each Vedamrit™ Vijaysar Wood Glass is reusable for approximately 3–4 months.
4. How should I clean the glass?
- Rinse only with clean water.
- Do not use soap or detergent.
- Do not scrub with hard brushes.
- Allow it to air dry naturally.
- Keep away from direct sunlight and boiling water.
5. Is every glass exactly the same?
No. Since our glasses are handcrafted from natural wood, each piece has its own unique wood grain, texture, and shade. This makes every glass one of a kind.
6. Does Vedamrit™ ship internationally?
Yes. We proudly ship across India and to many international destinations. Shipping charges and delivery times vary depending on your location.
7. How long does delivery take?
Within India
- Metro Cities: 2–5 Business Days
- Other Cities: 3–7 Business Days
- Remote Areas: 5–10 Business Days
International Orders
- Generally delivered within 7–15 Business Days, depending on customs clearance and local courier services.
8. Is Cash on Delivery (COD) available?
Yes, Cash on Delivery (COD) is available for eligible locations within India.
International orders must be prepaid.
9. How can I track my order?
Once your order is shipped, you will receive a tracking link via Email, SMS, or WhatsApp (where available).
10. Can I return the product?
No. Due to hygiene and safety reasons, our products are non-returnable once delivered.
11. Do you offer refunds?
No. Vedamrit™ follows a No Refund Policy.
However, if you receive a damaged, broken, or incorrect product, we will arrange a replacement after verification, provided you contact us within 24 hours of delivery.
12. What should I do if I receive a damaged or wrong product?
Please contact us within 24 hours of delivery and provide:
- Your Order Number
- Photos of the product
- An unboxing video
- A brief description of the issue
If your claim is verified, we will provide a replacement.
13. Can I cancel my order?
Yes, but only before your order has been packed or dispatched.
Once an order has been shipped, it cannot be cancelled.
14. Are your products medical treatments?
No. Vedamrit™ products are inspired by traditional Ayurvedic practices and are intended to support a healthy lifestyle. They are not intended to diagnose, treat, cure, or prevent any disease.
If you have a medical condition or are taking medication, please consult your healthcare professional before using the product.
15. How can I contact Vedamrit™?
We're always happy to help.
📞 Phone / WhatsApp: +91 99585 12572
📧 Email: support@vedamrit.store
🌐 Website: www.vedamrit.store
Need More Help?
If you couldn't find the answer you were looking for, our customer support team is here to assist you.
📞 WhatsApp/Call: +91 99585 12572
📧 Email: support@vedamrit.store
We aim to respond to all customer queries within 24 business hours.
Thank You
Thank you for choosing Vedamrit™.
We appreciate your trust and are committed to providing premium-quality products and exceptional customer service.
Vedamrit™ – Rooted in Tradition. Crafted for Everyday Wellness.